Knowledge Base/Frequently Asked Questions

When will I receive my order?

The Team
posted this on February 11, 2010, 14:02

Standard Delivery - please allow up to 5 working days for delivery

 

Express Delivery - Express UK Next Working Day - order before 3.30pm to receive your order tomorrow (excludes Weekends and Bank Holidays)**

**Please note the following areas are excluded from next day delivery - Northern Ireland, Scottish Islands, Highlands of Scotland, Isle of Man, Channel Islands - delivery will take 2 days.

 

Collect from Newitts – for orders placed before 3.30pm Monday-Friday. Please check your order tracking online – as soon as the status states despatched, your order will be ready for collection from Newitts reception (open between 8am and 4pm Monday to Friday only).

 

Overseas – outside UK – please allow 7-10 working days for delivery.

 

Exceptions to above

 

Standard Direct Delivery

You have placed an order that contains one or more items (usually larger items eg. rugby goal posts) which are delivered direct from the Manufacturer (UK only). Therefore, delivery will always default to Standard Direct Delivery. Delivery for these items can take up to a maximum of 3 weeks. The balance of your order will be despatched immediately at no additional cost.

If there are any problems concerning your order, one of our Sales Team will contact you by email using the email address stated on the order. Please respond as soon as possible as this may result in a delay despatching your order.

 
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